What is iTOURISM?
An online connection system that works on the principle of utilizing digital technology to build a centralized network environment that allows many participants to instantly provide services for organizations and individuals.The participants do not need to invest in, administer, operate, or maintain it on their own. It is very straightforward, convenient, flexible on demand, and simple to distribute. The digital platform is the "soft infrastructure" of the digital space, creating and storing user data while resolving particular issues with the digital transition. The more people and data there are, the less money it costs, and the more value is produced.
The development of a digital platform is a tournament way to hasten the process of digital transformation and create a digital society, economy, and government. The key is to embrace chances, create national digital platforms that are swiftly adopted, and cater to the distinct and particular demands of Vietnamese people by classifying and comprehending their needs according to their industry, profession, and field.
The DX.iToursim digital platform is a technology-based system that enables many entities to engage in the provision, collection, and use of tourism resources in accordance with the decentralized nature of the tourist industry.
A. The Fundamentals of the DX.iTourism Digital Platform
DX.iTourism is a Vietnam Tourism Resource Management System developed to promote the Digital Transformation of Vietnam's Tourism Industry.
The DX.iTourism platform is implemented with the goal of:
iTourism, the national digital platform for tourism, is being developed in accordance with Decision 381/QD-BTTTT, which approved the Plan to promote its development and use.
Syncing and unifying the database for the entire tourism sector. In addition, it enables linking numerous objects to share, gather, and exploit data in accordance with authorization's scope, benefiting users' management, business, research, etc.
Advancing the digital economy, government, and tourism, and closing digital gaps.
B. DX.iTourism Platform Differentiates
The DX.iTourism system aims at accessibility for 5 main target groups, which are also 5 important pillars in the Tourism Industry:
National Administration of Tourism
Vietnam National Administration of Tourism is an agency under the Ministry of Culture, Sports and Tourism, responsible for managing the tourism industry in Vietnam.
The functional portfolio for National Administration of Tourism is intended to maximize all activities related to the administration of tourism data, fostering close relationships and interaction between National Administration of Tourism, the Department of Tourism, and businesses. Enhance management standards in the tourism sector while also readily creating market overviews, predicting trends, and creating industry development strategies.
Department of Tourism
Department of Tourism is a specialized agency directly under the People's Committee, advising and assisting the People's Committee in performing the function of state management of tourism and performing tasks and powers according to the decentralization and authorization of the People's Committee, Chairman of the City People's Committee.
The DX.iTourism function system supports the Department of Tourism in organizing and performing the state management of tourism.
Travel Associations & Travel Clubs
The Tourism Association/Tourist Club is a voluntary non-governmental organization of Vietnamese businesses, economic organizations and citizens legally operating in the field of tourism.
Including: Membership management, Fee management, task management, project and event management activities according to global standards.
Travel and services businesses
The construction, sale, and implementation of tour packages for tourists are the key areas of focus for the unique sort of business known as the travel business. Additionally, the travel company engages in intermediate activities to market the goods of tourism vendors or engages in other routine commercial operations to meet all of the tourist's needs throughout the course of the trip.
DX.iTourism creates an environment that helps Travel and Tourism Service businesses easily interact, Connect, Business Alliance, Submit suggestions, exercise rights and obligations with tourism management agencies; implementing business development strategies on digital platforms.
A tourist is someone who travels or combines tourism, unless they are studying or working to make money while they are there. In accordance with this, visitors comprise both domestic and foreign travelers as well as those using the Platform to travel overseas.
Tourists can learn, book services, use services at the destination, evaluate the destination, make an important contribution to the ranking criteria of the destination.
C. Consistency & Data Management
DX.iTourism focuses on unified and synchronized Tourism data management criteria with Big Data technology platform, helping to connect data pillars on a single platform.
1. Tourism Resource System
Tourism resources are natural landscapes, natural elements, historical-cultural relics, creative human works and other human values that can be used to meet tourism needs. Tourism is a basic element to form tourist resorts, tourist spots, tourist routes and tourist cities.
DX.iTourism system builds tourism resource management modules based on 4 types:
2. Travel Services
Transportation, lodging, entertainment, cuisine, tour guides, and other services are provided as part of the tourism industry to cater to the demands of visitors.
a, Travel service categories include:
The tourism service system is heterogeneous and immaterial, hence DX.iTourism deploys a functional system that focuses on the following three key objectives:
b, Travel businesses categories include:
(1) International Travel Businesses,
(2) Domestic Travel Businesses,
(3) Foreign-invested Travel Businesses.
c, Accommodation management system categories include:
(2) Tourist Villa
(5) Tourist lodges
(6) Boats for tourist accommodation
(7) Tourist campsite
d, Three types of tour guide data are managed:
e, Events related to the tourism sector such as:
The DX.iTourism system provides maximum support for the organizers of tourism events, travel fairs, tourism conferences, festivals... from domestic to international every year.
f, System of Feedbacks, Comments, Reviews from Businesses, Visitors to State Management.
3. Comprehensive Tourism Resource Management Solution
Accordingly, DX.iTourism focuses on 5 main target audience pillars:
And the 7 pillars of data:
Management agencies can easily manage and control resources thanks to centralized administration and improved links between data categories. Based on those databases, evaluations and analyses of the industry's overall state, the identification of travel trends, and the development of Vietnam's tourism development policies were made.